• Maintenance
• Assistance and "Teleservice"
• Modernization

Assistance and "Teleservice"

Users have a right to safety, information and comfort under all circumstances.

In spite of careful maintenance, malfunctions can occur for various reasons.

High-performance resources to anticipate problems:

• Continuous automatic supervision for anticipated self-detection of possible malfunctions.
• Call control unit to deal around the clock with requests for assistance.
• Facilities for 2-way communication with passengers to inform and reassure them under all circumstances.
• Organization readiness with guaranteed round the clock aid within contractual deadlines.

 "Teleservice" - Our concrete response

• Validation of an alarm situation.
• Automatic transmission with identification of the call location.
• 2-way vocal communication between the car and the control unit.

Any existing installation can integrate this service that is compulsory for any new elevator in compliance with the Lifts Directive.

Proven assistance, comfort and safety.

• Don't wait to contact us