Maintenance
Personalized maintenance to clearly address your expectations in the long term
(these prescriptions and structures are in use in France).
- Personalization of contractual relation
- Commitment to results
- Nothing-hidden dialogue
- Momentum of progress
Over and beyond current regulatory requirements, our aim is customer satisfaction.
Preventive maintenance for your peace of mind
The concept of anticipation based on monthly visits integrating certain types of systematically programmed inspection and operations targeted according to use.
Experience, equipment and skills at your service
- Decentralized organization with representation in more
than 100 towns in France to serve a 100,000 unit customer portfolio – our network is never far and always available.
- Certified service structure, our personnel’s skills are kept abreast of progress in our integrated training center.
- Our technicians, autonomous and within reach but never isolated, are backed by the support services of an important manufacturer - technical assistance, and components and spares logistics center.
Round the clock service
- Domestic Azur tel. n°: 0 810 24 00 24 (France only)
- Call center for round the clock intervention (freeing
trapped passengers and/or fault clearance)
- Teleservice for anticipation and traceability.